Data protection
This policy sets out our policy on the privacy of the individual.
Butler Mortgages is a member of the Mortgage Intelligence network and together
we take your privacy seriously.
In general, we use the personal information that we collect from individuals and match
their needs with relevant products and services, and process this information through
our website.
This policy only applies to this website and not to any other websites
to which there are links.
1.0 Your Consent
By entering your details in the fields requested and pressing [‘Submit’],
you are consenting to the processing of your information by us in accordance with
this policy. Should we choose to change these terms for any reason, the changes
will be posted here so that you are always kept informed about the collection and
use of your personal information, and when we disclose it. If you are a company
member this policy will be applied subject to any particular limitation or choices
of membership application procedure.
2.0 Data Controller
If you have any queries about the information we hold about you,
please contact our Data Protection Officer, who you may write to at the address listed at the bottom of this page
.
3.0 How Do We Collect Personal
Information About You And How Is It Used?
3.1 You may provide
personal information when communicating with us.
3.2 You may use our
products or services and give your name, e-mail address, delivery address or debit
card number and expiry date so that the order can be processed and the services
provided where appropriate.
3.3 If you enter a competition
or promotion we will ask your name, address and e-mail address.
3.4 We will collect
information about your tastes and preferences, both when you tell us and by analysis
of customer traffic, including using "cookies".
3.5 It may be that some of the personal information you give us,
(for example, about your health and age) is sensitive personal data within the meaning
of the Data Protection Act 1998. Such sensitive information will only be disclosed with your express consent.
3.6 It may be that you
provide us details of credit or debit cards or bank accounts in making payment to
us. Any such confidential financial information will
be disclosed only in accordance with the disclosure policy below.
3.7 We may use personal
information collected about you to personalise your visits in the way we recommend
our goods and services to you. We also use the information to help us develop the
layout of our website.
3.8 We may use personal
information collected about you to let you know about functions on our website or
changes to our terms and conditions of use.
3.9 Sometimes (and only
in accordance with any preferences selected by you) we or other companies might
use the personal information collected about you to let you know about goods, services
or other offers that you might find interesting.
4.0 Traffic Data
We may provide aggregate statistics about sales, customers, traffic
patterns and information to third parties, but these statistics will not include
any information that identifies you.
5.0 Disclosure Policy
We reserve the right to access and disclose individually identifiable
information to enable us to comply with applicable laws and lawful government requests
to operate its systems and to protect itself or its users.
6.0 How Do We Protect Your
Information?
6.1 When you review
your account information or order products we offer a secure server. Secure server
software encrypts the information that you input and transmit to us. In addition
we have strict security procedures covering the storage of your information in order
to prevent unauthorised access and to comply with the terms of the Data Protection
Act 1998. This means that sometimes we may ask you for proof of identity or for
other personal information before we can process your call or enquiry further.
6.2 When we collect
information about you on the website, you will see a padlock symbol. The Information
Commissioner and the National Consumer Council have devised this symbol to alert
consumers that their personal information is being collected and processed. Where you see this symbol you should
read the information carefully as it will explain exactly how, and for what purpose(s),
your information will be processed.
7.0 What Are Cookies And
How Do We Deal With Them?
A cookie is a piece of information that is stored on your computer's
hard drive. It is normally sent by a web server to you and enables the server to
collect information back from your site visit. This is done on a repeat visit by
checking to see, and finding, the cookie left there on the last visit. If you do not want cookies downloaded onto your machine, you can disable
them by adjusting the settings on your browser. However,
you may not be able to use some of the features on our website without cookies.
To find out how to disable cookies please visit www.allaboutcookies.org/manage-cookies
8.0 Access to your personal
information
You have the right to request a copy of the personal information that we hold about
you and to have any inaccuracies corrected.
We will ask for confirmation of identity before we disclose any personal information
and may charge a £10 administration fee to process the request. Please address requests to the Data Protection. at the Address below.
9.0 Updates
We may update this Privacy Policy from time to time. Please ensure
that you check the Privacy Policy regularly for updates.
10.0 How To Contact Us
If you have any questions or concerns about this policy, please contact
us:
Butler Mortgages
12 Maristow Street
Westbury
Wiltshire
BA13 3DN
Registered office
Butler Mortgages Ltd
24 Warminster Road
Westbury
Wiltshire
BA13 3PE
Registration Details
Registered in
England no 04637821